Refund policy

RETURN POLICIES

If you change your mind or do not like your purchase, we accept returns within the first 30 days after receiving your order, for all countries that we ship to.

Return shipping will be at your expense if it's a personal matter. (ie: buyers remorse) A refund or exchange will then be initiated when the item returns to us in it's unopened and original condition.

A return is not required if there is evidence that the wrong item was sent to you or if your product was damaged/flawed in some way.

If the product is flawed or incorrect, we will immediately reship you the correct item completely free of charge with an upgraded method. Or, if the original item is out of stock, we will refund you in full or offer a gift card for an even higher amount! Satisfaction is our personal guarantee here at BlissBeam!

In some cases, we may send you a pre-paid return label to return a damaged or flawed product, however, this is rare and we usually won't make you return a damaged or flawed product. We like to make it right without any extra effort on your part!

Please be sure to contact us within 30 days after successfully receiving the item to request a return or refund.

Please feel free to ask any questions you may have about an item prior to purchasing in order to ensure your satisfaction.

Cancelling an order

Cancelling an order is usually not possible unless it's within the first hour after purchasing, so please purchase with confidence and certainty!

We start automatically processing orders within the first 30-90 minutes here at BlissBeam. We're very efficient, and pride ourselves on that to your personal benefit!

If you still want to cancel an order after it's been shipped, rest assured that you can contact us to arrange a return for a full refund once it arrives.